
Stop the Windows Agent Maintenance service. Install the Windows Agent using the customer/site specific installation. Make note of the Access Code, this will be your CustomerID. Select Administration -> Customers or if installing at a site select Administration -> Customers,. Select your service organization in the navigation tree, or if installing in a site select the customer level,. Create the customer in N-able N-central. NOTE: Also ensure you are using SYSPREP: This article will cover only the steps involving the Windows Agent and any other requirements for the cloning device will need to be followed per other involved software. ? Preparing a Clone Image With the Windows Agent (Prior to N-able N-central 2020.1). Our recommendation for installing the agent on newly deployed images is to use a post-deployment script to install the agent silently using the following guidelines:. At this stage the device has been cleaned up and will avoid potential duplicate devices or other issues when used to deploy a new image. Uninstall the N-able N-central Windows Agent (without turning the services back on). "C:\ProgramData\N-able Technologies\Windows Agent\config\ConnectionString_Agent.xml". Delete the following file (if it exists):. Uninstall PME by uninstalling the following from Add/Remove Programs:. "C:\Program Files (x86)\BeAnywhere Support Express\GetSupportService_N-Central\uninstall.exe" /S.
"C:\Program Files (x86)\N-able Technologies\Windows Agent\bin\NcentralAssetTool.exe" -d.Run this command to delete the asset tag:.Stop the Windows Agent Service and Windows Agent Maintenance Service,.Our recommendation is to remove the agent from any existing Golden Image used for deployment with the following steps:.Due to security changes in N-able N-central 2020.1 and later, we can no longer accommodate installing the Windows Agent on a Golden Image used for Image Deployment.
Preparing a Clone Image With the Windows Agent.